We know that there are many dog daycares in the Twin Cities, and we invite you to come in and check us out. Here is a few things we have to offer that others don’t.
- Group nap times – Dogs are not put into cages for naps.
- Green business model – from the poop bags to our flooring, we are green!
- The largest play areas of any daycare in the Minneapolis area
- Huge outside area, where the dogs can run and play.
- The best trained and caring staff!
- A true passion and love of dogs from the owners, managers and playground staff.
- Locally owned, we are not a franchise or a big box store.
- Live webcams, an iPhone app and a mobile website. Log anytime and see how much fun your pooch is having.
- We give back to many pet rescues on a monthly basis.
Frequently Asked Questions
Why Pampered Pooch Playground?
What are your hours and do you have early drop off or late pickup?
Can I have a tour?
What do I need to bring for my first visit?
You require an evaluation, what is that?
You don’t allow “bully breeds”, why is that?
What dogs are in the “bully breed” category?
What types of vaccines do you require for dogs?
Does my dog need to be spayed or neutered?
Do you accept puppies?
Do you donate to local dog rescue groups?
Do you require a reservation for daycare?
Do you have a nap time?
My dog goes to another daycare, do they still need an evaluation?
Can you give my dog their medications?
Can you feed my dog lunch?
Do you have an iPhone app?
Who takes care of my dog?
Do the dogs fight?
Where does all of your artwork come from?
Who is there overnight with my dog?
Are you a franchise? When will you open another location?
How do you keep everything clean?
I heard you have biodegradable poop bags, is that true?
I would love to work at Pampered Pooch Playground…
Where are the cool dog events in Minneapolis?
How early do I need to make reservations for holidays?
What time should I drop off my dog for their hotel stay?
Can you suggest a good vet?
Are there any good pet food stores?
What is your cancellation policy?
My dog has never been boarded before, do you have any tips?
Why Pampered Pooch Playground?
What are your hours and do you have early drop off or late pickup?
Weekdays: 7am – 7pm
Weekend: 9am – 6pm
Holidays: Closed for drop off and pickup
You can drop off your pooch as early as 6:30am or pick up as late as 8:30pm with notice. There is a $5/ hour fee for early drop off and pick up (with the exception of weekday mornings). With notice you can drop your pooch off as early as 6:30am and pick up as late as 8:30pm. Dogs still playing after 8:30pm will be checked into the Pampered Pooch Hotel and enjoy a sleepover with all of their friends. All daycare and hotel dogs need to be dropped off by 3pm.
Can I have a tour?
Sure! We would love to show you around the building, but because of the amount of stress that it places on the dogs we will not take you into the play areas that are in use. We work very hard on creating a stress free environment for your dog and work hard to control the amount of barking. Entering the play area will create both! We have made it simple for you to log on at anytime and see how your pooch is doing through our 11 webcams on our website, iPhone app or mobile website. We also have a monitor in the lobby so you can watch everything live!
What do I need to bring for my first visit?
For your first visit to Pampered Pooch Playground, bring a copy of your dogs vet records showing proof of Rabies, Bordetella, and DHPP. If the Bordetella vaccine has never been given or has lapsed in validity, it needs to be administered at least 5 days prior to your pet’s stay. You can download our enrollment form by Clicking Here (LINK TO FORMS).
You require an evaluation, what is that?
We require an evaluation for everyone’s safety. We are looking for signs that indicate your dog would not be a good fit for the doggie daycare setting. If your dog does not play well with other dogs or is scared or fearful in the play area, then the doggie daycare setting may not be the best fit. Not every dog enjoys daycare, so we are just trying to make it enjoyable for every dog that is there. We charge our daycare rate for the evaluations ($5/hr or $27/day)
You don’t allow “bully breeds”, why is that?
We love all types of dogs, but we don’t allow the “bully breed” dogs in the daycare and hotel setting. They have a different style of play, which some other dogs do not enjoy. Some other daycares in the area do allow the “bully breeds” and we would be happy to recommend a place for you to go. We do allow the “bully breed” dogs into our training classes.
What dogs are in the “bully breed” category?
The breeds that we do not accept are: Pitt Bulls, Chow Chow, Staffordshire Terrier, or any resembling these breeds or any dog that has aggression.
What types of vaccines do you require for dogs?
Any dog that enters our building is required to show proof of Rabies, Bordetella, DHPP (Distemper, Hepatitis, Parvo, Para-influenza) and all dogs must have current tick and flea protection from April-October.
Does my dog need to be spayed or neutered?
Yes, after 7 months of age all dogs must be spayed or neutered.
Do you accept puppies?
We love puppies! Puppies are accepted at Pampered Pooch Playground at 14 weeks, if dog has completed his first 3 sets of vaccinations.
Do you donate to local dog rescue groups?
We sure do! There are lots of great dog rescue groups in the Minneapolis area. We have picked Pet Haven of Minnesota and Secondhand Hounds as our rescue groups that we foster dogs with. We do donate to other dog rescues and causes including The Animal Humane Society, Can Do Canines, and various other groups.
Do you require a reservation for daycare?
To make sure each dog gets the attention that they deserve reservations are strongly encouraged (we fill up almost everyday). Walk-ins are welcome, but on a space available basis. To make a reservation Click Here or call 952-922-8183. Unlike most dog daycares in the Twin Cities, we limit the number of dogs that get to play each day.
Do you have a nap time?
Yes, rather than putting the dogs in cages for naps, we let them nap as a group. Our group naps are very popular and are less stressful than putting a dog in a cage for a nap. It is very important to make sure dogs get plenty of rest while at the Daycare, it is like a person going to a gym for 8 hours a day!
My dog goes to another daycare, do they still need an evaluation?
Yes, while most dogs that have been to other doggy daycares do great, we still require a 2 hour evaluation. You can leave your dog longer, just be available the first 2 hours. Our entrance requirements are bit stricter than other doggy daycares and want to make sure that all dogs are safe in our group play setting. We charge our daycare rate ($5hr or $27 for the day) for the evaluation.
Can you give my dog their medications?
Sure, please bring it in the original packaging with the directions from the vet written on it.
Can you feed my dog lunch?
No problem! Just bring your dog’s lunch in and we will give them lunch at Noon. They will also rest after lunch before being allowed back into the play area.
Do you have an iPhone app?
Yes, we were the first dog daycare in the country to release an iPhone app. To download it, open the iTunes app store and search “pooch vision“. If you don’t have an iPhone, we also have a mobile website.
Do the dogs fight?
Just like when a child goes to school, something could happen. Our staff has been trained on how to safely manage a pack of dogs, and our staff to dog ratios are much higher than other doggy daycares in the area. Our staff has been trained to try to prevent fights rather than react to fights. Many other daycares have looked to our pack management style as a model for their daycare. We are also very selective in the dogs that we allow into our daycare, any dog that shows aggression at any time is not allowed. Should anything ever happen, we will inform the owner right away. Above all else, your dogs safety is our top priority!!!
Where does all of your artwork come from?
We have lots of artwork all around our building from the following artists: Stray Dog Arts, Modern Life Photography, Sarah Beth Photography and Mod Dog. All of these artists are located in the Minneapolis area.
Who is there overnight with my dog?
If there is severe weather, or extreme conditions a Pampered Pooch Playground staff member will spend the night in the hotel with the dogs. We receive weather alerts from the National Weather Service, so we stay on top of conditions. Our building is monitored by an ADT Security security system, and there is always a staff member on call should the need arise. The security system monitors for breaking glass, motion, doors opening, smoke, and even the temperature of the building (if it changes more than 5 degrees the system will notify us). The owners can also access all the webcams 24 hours a day and live about 5 minutes away.
Are you a franchise? When will you open another location?
Many of the doggy daycares in the Minneapolis area are franchises owned by out of state companies that are just in it for pure profit. WE ARE NOT! We are owned by 2 Twin Cities Residents, Keith and Patrycia Miller. You will often see them at the daycare doing just about any task you can imagine. We are big fans of local mom and pop places, and try to support as many as we can. We feel that the service you receive will be far superior than large franchises and we don’t like to look “cookie cutter”. As for another location, we feel that once you start growing into 2 locations, it becomes more money driven and the quality of service goes down! We put the care and comfort of the dogs before anything, and have no plans to open another doggy daycare!
How do you keep everything clean?
We take great pride in keeping our location clean and go to great measures to maintain the clean look. All the play areas are sanitized 2 times per day. Our outside potty area is sanitized nightly and all toys, water bowls and play equipment is cleaned each night. All of our cleaning products are safe to be used around dogs.
I heard you have biodegradable poop bags, is that true?
Yes, we have gone green with the poop bags. Each bag will biodegrade in a landfill in about 20 days. We are really happy with them, and are trying to do our part to keep the planet clean! If you want to buy some of these bags, they are available for sale in our retail area, or visit poopbags.com.
I would love to work at Pampered Pooch Playground…
We are always looking for some good people to work at Pampered Pooch Playground. Any current job openings can be found by visiting our jobs website.
Where are the cool dog events in Minneapolis?
We are very active in the community and list all of our events, on our events page. Anther good source for dog friendly events is Sidewalkdog.com.
How early do I need to make reservations for holidays?
Holiday reservations should be made well in advance as we do fill up very fast! For major holidays such as the 4th of July, Thanksgiving, Christmas, New Year’s and Spring Break week in our area, you should plan on making your reservation several months in advance. We will send out email to remind you, but the sooner the better.
What time should I drop off my dog for their hotel stay?
The earlier the better! Your dog will sleep much better in a new environment if he has had a whole day of playtime to get to know everyone and tire himself out. We do ask that all dogs be checked in by 3pm for this reason.
Can you suggest a good vet?
We sure can. The owners of Pampered Pooch Playground take their dog to Lake Harriet Vet which has a traditional and hollistic approach to care.
Other great vets in the area are: All Paws Animal Hospital, Oak Knoll Animal Hospital, Westgate Pet Clinic
Are there any good pet food stores?
There are lots of great, locally owned companies where you can get high quality food for your dog. Roxy, the owners dog gets her food from Woody’s Pet Food Deli. Other great stores are: Fetch Delivers, Urbanimal and Bone Adventure.
What is your cancellation policy?
We fill up every day, and feel it is only fair to let us know if your dog will not attend. If your pooch is unable to come, we ask that you contact us 24 hours in advance so that another dog is able to take that spot. If the dog does not show up for Doggy Daycare a $15 charge will be added to the next visit. If a dog does not show up for our Hotel, a charge of $25 will be added to your next visit. For the safety of the pack, all dogs should be checked in by 3pm.
My dog has never been boarded before, do you have any tips?
The more fimilar your dog is with our facility, the better they will do. Plan on bringing them a few times for doggy daycare so they can get to know the staff and how we run things. The better they know us, the better they do. The dogs that normally do the best are the regular daycare dogs that come 1-2 times a week. You can always bring your dogs bed, treats and other belongings that will remind them of home. Feel free to call and check in on your pooch anytime during their stay.